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The protection of your personal data is of particular concern to us.
We therefore process your data exclusively on the basis of the statutory provisions (DSGVO, TKG 2003). In this data protection information, we inform you about the most important aspects of data processing within the scope of our website.
Your personal data is our top priority. Boolee ("we", "us", or "our") prioritizes safeguarding user privacy. This Privacy Policy elucidates the collection, use, and disclosure practices when utilizing our SaaS (Software-as-a-Service) tool, Boolee (the "Service").
Here's an overview of the data we collect when you engage with our Service:
When creating a Boolee account, we collect essential details such as your name and email address. This information personalizes your experience and facilitates various Service features.
As you integrate diverse marketing platforms, we collect inputted information about the connected platforms and associated data. This ensures accurate analytics, reports, and insights. Data sourced from Google APIs adheres strictly to Google's API Services User Data Policy, including Limited Use requirements.
Interactions and data from third-party services are shared with OpenAI models for chatbot functionality. This sharing is crucial for seamless service and detailed in the "Third-Party and Proprietary AI Tools" section.
To enhance user experience, we collect usage information such as log data, device details, and other activity-related data within our Service.
Boolee prioritizes on-the-fly data processing, excluding any storage in databases except for chat history (refer to "Third-Party and Proprietary AI Tools"). This ensures user data stays secure and remains with the user.
Upon authentication via third-party providers like Google, users allow Boolee to:Associate the user with personal info on Google. View user's personal info, including publicly available data. Access user's email address.Encrypted credentials are stored within Boolee's infrastructure. Deletion of authentication credentials is possible upon user request.
Users can directly remove application access through their Google account settings.
Boolee's utilization of information received from Google APIs aligns with Google API Services User Data Policy, including Limited Use requirements. Refer to Google API Services User Data Policy for further insights.
When connecting Google services, specific permissions are required for interactive queries. These include permissions for Google Analytics, Google Ads, Google Business Listings and Youtube. Our service incorporates the use of YouTube API services to provide features and functionality around channel and video performances. As a result, we collect and use certain information in accordance with YouTube's policies. When you use these features (e.g. request information about YouTube KPI through Boolee), you may be sharing information with YouTube, and the data you share is governed by their privacy policy. We strongly encourage you to review the privacy policy. It can be found at the following link: https://policies.google.com/privacy. By using our service, you acknowledge and agree to the potential sharing of information with YouTube.
More information about each Google Service:
Youtube
Google Analytics
Google Ad
Google Business Listings
Our chatbot service employs OpenAI models, ensuring contextually relevant responses. Data sharing scenarios are detailed below:
Chatting Directly on Our Website:
Interactions are processed using OpenAI models, ensuring customers sensitive data or identity is not shared in any way. Customer data from third parties such as Google Analytics, Google Ads, Facebook Ads is not stored on Boolee servers and stripped from identity information before enabling the chatbot to provide informed responses. Your chat history is securely stored on Boolee server, retaining indefinitely, and deletable at any time.
Used across boolee.io, Google Analytics collects user interaction data, aiding in understanding tool relevance and enhancing user experience. No data is shared with third parties.
If you contact us by form on the website or by e-mail, the data you provide will be stored by us for six months for the purpose of processing the inquiry and in case of follow-up questions. We do not pass on this data without your consent.
Our website uses so-called cookies. These are small text files that are stored on your terminal device with the help of the browser. They do not cause any damage. We use cookies to make our offer user-friendly. Some cookies remain stored on your terminal device until you delete them. They enable us to recognize your browser on your next visit. If you do not wish this, you can set up your browser so that it informs you about the setting of cookies and you only allow this in individual cases. If you disable cookies, the functionality of our website may be limited.
Our website uses functions of the web analysis serviceGoogle Analytics of Google Inc. 1600 Amphitheatre Parkway, Mountain View, CA94043, USA.
Cookies are used for this purpose, which enable an analysis of the use of the website by your users. The information thus generated is transferred to the provider's server and stored there.
You can prevent this by setting your browser so that no cookies are stored.
We have concluded a corresponding contract with the provider for order data processing. YourIP address is recorded, but immediately [e.g. by deleting the last 8 bits]pseudonymized. The data processing is based on the legal provisions of § 96 para 3 TKG and Art 6 para 1 lit a (consent) and / or f (legitimate interest) of the DSGVO.Our concern in terms of the DSGVO (legitimate interest) is the improvement of our offer and our website.
Since the privacy of our users is important to us, the user data is pseudonymized[pseudonymization is recommended for the legal reason "legitimate interest";
this must be clarified with the web analytics service].
You have the option to subscribe to our newsletter via our website.
For this, we need your e-mail address and your declaration that you agree to receive the newsletter. As soon as you have registered for the newsletter, we will send you a confirmation e-mail with a link to confirm your registration. You can cancel your subscription to the newsletter at any time. Please send your cancellation to the following e-mail address: office@boolee.io.
We will then immediately delete your data in connection with the newsletter dispatch. This cancellation does not affect the lawfulness of the processing carried out on the basis of the consent until the cancellation.
Yhave the right to information, correction, deletion, restriction, data portability, revocation and objection with regard to your data stored by us. If you believe that the processing of your data violates data protection law or your data protection rights have been violated in any other way, you can complain to us at office@boolee.io or to the data protection authority.
For further information, contact us at: contact@boolee.io.
Last Updated: 5th December 2023